Download your One-Page Twitter Dashboard to PDF for printing and sharing! Click the link labelled ‘PDF file' in the top-right corner of your account page when viewing the dashboard. Be sure to use the private invite link we sent via email. If you haven't signed up yet, join our beta!
The full story…
We’re a social business, so I figure our blog posts should also tell a story. All our new features are inspired by user recommendations - from people like you. A good friend of ours, Michael Litt (founder @VYard), says “Customers are your best Product Managers,” and we take this to heart. The PDF addition was no exception, as you’ll read below.
Yesterday morning we setup the entire team on Co-Tweet. Abhi and Adrian (co-founders at TwitSprout) also love speaking directly with our awesome users. We try to include our name at the end of each tweet so you know who you’re speaking with :). I’ll post a full introduction to the team sometime soon.
Unbeknownst to me, Adrian responded immediately, saying…
I look to Adrian and say, “Sometime today? Can we do that?”. He just smiles. We’ve learned not to underestimate Adrian’s ability to make our servers dance.
In just under 2 hours we launched the new PDF feature.
@SonomaCountryWeb responded “It worked like a charm! Thank you!!!" [tweet]
1 hour later, Will @willcuthbert, has already printed his dashboard from PDF!
Thanks Will! We agree. Lookin good! :)
It’s great to see everyone already using the PDF version of the dashboard!
You can also bring your printed dashboard to an interview! Yes, we’re serious!
That very afternoon I received the following message from Jen, one of our beta users, saying “I’ve got a pretty important job interview for my dream job tomorrow and will use TwitSprout in my long set of printouts to show them why I’d make a great Social Media Guru. You guys are the best!”
Best of luck Jen! We’re rooting for you!
We’d love to hear more stories about how you’re making use of the PDF feature. Are you taking it to a marketing meetings or a job interview? Or using the dashboard printout when speaking with clients? Let us know in the comments!
That’s all for now.
Thanks for all the support everyone! We couldn’t do this without you.
Speaking at a global conference will certainly increase your online popularity, but how much?
Gary Vaynerchuk (@garyvee) is author of Crush It, a #1 Best Seller, and a thought-leader in social media and brand building - with over 800,000 Twitter Followers - popularity is not an issue. Still, we were interested in how TwitSprout’s Growth Report reflected activity on Gary’s Twitter account during the conference.
Gary’s Twitter account is currently growing at an average of 6 Followers / Day (Report as of Dec 20th). During Gary’s presentation his account grow by 200 Followers in 1 Hour (Hourly Follower Activity), and by a total of 400 Followers the day of LeWeb.
This is a very significant increase considering Gary’s daily average - but is this significant for a global conference like LeWeb? Would a presenter less well-known already experience more growth?
Just thought it would be fun to share this report. Thanks - Dan @TwitSprout.
We just sent out another batch of invites for the TwitSprout beta. Every few days we bring another awesome group of users on board.
We love all the feedback! We ARE listening. Your recommendations are directly driving our feature road map. Our goal is to create the most useful set of Twitter intelligence available - and we need your help. If you haven’t signed up, please use our beta link here: http://bit.ly/JoinBeta
And that’s exactly what the CSV data is intended for :) Glad to hear it! Thanks Brian @taitbw
Pure awesomeness! You’re too kind JB! We are in the early stages, which is exciting, because there is so much to come! Thanks so much. Cheers JB @JBCollinet
Precisely. We aim to deliver clear & meaningful metrics - understood by any Twitter user. How many business owners know the difference between Klout and Clout really? Thanks again Nigel@nigellegg. Awesome feedback. Cheers.
Well that’s good news! We have a few more features to include before a full launch. The official site is in the works now too - hold tight until the New Year. Rest assured, we wake up and go to sleep thinking about Twitter metrics - crazy, I know. Thanks Jonathan@jonathanmfritz
Ideal for Social Media Management Services, PR Firms & Consultants
Clear performance metrics demonstrate value. This transparency builds a loyal customer base and is a key competitive differentiator.
You work hard to establish your brand and TwitSprout’s White Label service is designed to deliver a completely branded solution - directly to your clients.
We manage and track your clients data, generate the reports and deliver them directly to their inbox, via your mail server on a weekly basis. We do the technical stuff so you can focus on managing and growing your client’s accounts.
A Reference Guide to the Growth Dashboard Prototype
One page with clear metrics to answer the question… are you growing? This is the first prototype. We’re following an early beta launch philosophy to seek input from you, our beta gurus. You’re the experts.
I have put together this reference guide to help explain the calculations and purpose behind the analytics.
This is the Twitter account of course. Need more be said? :)
2. Refresh Date
The date the Growth Report was updated with the latest data. We plan to reload this report for you daily, but still tweaking the system. You may check this date just to be certain.
3. Current Profile Status
This information can also be found on your Twitter.com/username profile page. We jazz it up with a visual to bring some of the information into context.
4. Key Metrics (in plain English)
4a. Current Growth Rate
Is the account growing? How fast? We indicate Followers / Day. The calculation is based on the average growth over the past 7 days. The one week range was used to ensure a weekend is included because some accounts grow more during the business week than on the weekends. A color indicator is applied to indicate accounts gaining followers (green) and those losing followers (orange).
4b. Growth Acceleration
Sure, your account may be growing at 10 Followers / Day, but has this been declining from a 100 Follower / Day growth rate last week? The change in growth rate indicates if your growth rate is stable (0%), growth rate is increasing ( > 0%) or decreasing ( < 0%). The metric is colored to indicate increasing (green) and decreasing (orange) rates. The Growth Acceleration is currently calculated over a 4 week period. A percentage is determined by comparing weeks 2, 3 & 4 with account growth over the previous week.
4c. Follower Ratio
The notion of popularity on Twitter is often measured as a ratio of the total accounts you are following (Friends) compared to the number of people following you (Followers). In many cases (but not all) it is important to maintain a Follower Ratio greater than 100%, otherwise you may be perceived as a Twitter spam bot (shouting at people on Twitter - “Get a Free iPAD!”). I hate that.
4d. Listed Ratio
Today many people use 3rd party tools (@Hootsuite, @TweetDeck, @Seesmic) to monitor their Friends’ tweets on Twitter. These tools provide streams to monitor Twitter lists (categories of tweets). Accounts with hundreds (or thousands) of friends often use lists to keep everything organized. Other people can follow these lists as well. Therefore, more lists, more influence. Listed ratio may also have a relationship with your Klout score. Check it out. Article: “Analyzing Twitter Lists-Follower Ratio As An Indicator of Influence” http://bit.ly/ListRatioInfluence
It’s difficult to set a ‘good’ or ‘bad’ threshold for the Listed Ratio. For now this metric is a consistent grey color.
Question: Would you like to see Klout score in the Growth Report?
5. Historical Account Growth
All is revealed in this chart. The peaks, valleys, rise and fall. Following (orange) and Follower (blue) totals align with the left axis and Listed totals (green) with the right axis. The graph is calculated and displayed over a period of 30 days. Our tracking systems run at a high frequency. This graph uses a continuous timeline and the dates are simply provided as a guide.
Question: Do you have recommendations to improve the design of this graph?
6. Hourly Follower Activity
The past 7 days of follower activity, by the hour! Days are indicated by color and the total daily followers gained/lost displayed within the legend. Hours are set to the GMT (+0000) timezone. This metric is packed with information.
7. Daily Tweets
A simple metric to visualize your tweet-activity over the past 7 days.
We look forward to your feedback! The developers are playing foosball right now, give them something to work on :)
Please use the blog comments below for general feedback and our UserVoice account (http://twitsprout.uservoice.com) to contribute new feature ideas, modifications & any bug issues found.